Terms & Conidtions

Last updated: 15 November 2025

Welcome to Purveyor. These Terms and Conditions (“Terms”) govern your use of our website www.tullishe.co.za (the “Site”) and the purchase of our ready-made meals and related services (the “Services”). By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. Use of the Website

• You must be at least 18 years old or have parental consent to use this Site.
• You agree to use the Site only for lawful purposes and in accordance with these Terms.
• We reserve the right to refuse service, terminate accounts, or cancel orders if we believe your conduct violates these Terms or is harmful to our business.

2. Products and Services

• Our ready-made meals are freshly prepared and may vary slightly from images displayed on the Site.
• All descriptions, images, and prices are provided in good faith but are subject to change without notice.
• We strive for accuracy but do not guarantee that product descriptions or other content on our Site are error-free.

3. Orders and Payment

• By placing an order, you confirm that all information you provide is true, complete, and accurate.
• Orders are accepted at our discretion and are subject to availability.
• Payment must be made in full at the time of ordering through the available payment options on our Site.
• We use secure payment gateways to process transactions, but we are not responsible for any technical issues or payment failures beyond our control.

4. Pricing and Availability

• All prices are listed in ZAR and include VAT unless stated otherwise.
• Prices and availability are subject to change without notice.
• Promotional offers or discounts are valid only for the period stated.

5. Delivery and Collection

• Delivery areas, times, and fees will be communicated after checkout.
• Delivery times are estimates only and may vary due to traffic, weather, or other factors beyond our control.
• Risk in the goods passes to you upon delivery or collection.
• Please ensure that someone is available to receive the order at the delivery address.

6. Refunds, Returns, and Cancellations

• Due to the perishable nature of our meals, we do not accept returns.
• If you receive an incorrect or damaged order, please contact us within 24 hours at hello@tullishe.co.za.
• Refunds or replacements will be handled at our discretion.
• Orders may not be cancelled or modified once they are being prepared or dispatched.

7. Allergies and Dietary Information

• We take care to list ingredients and allergen information, but cross-contamination may occur.
• It is your responsibility to review all ingredient information before placing an order.
• We do not accept liability for any allergic reactions or health issues resulting from consumption.

8. Intellectual Property

• All content on this Site—including text, images, logos, recipes, and designs—is the property of The Food Cellar Pty Ltd or its licensors.
• You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

• To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or consumption of our products.
• Our total liability for any claim shall not exceed the amount paid for the order in question.

10. Privacy and Data Protection

• We respect your privacy. Personal information collected through this Site will not be passed to a third party.
• By using our Site, you consent to our collection and use of your data as described for only our use.

11. Governing Law

• These Terms are governed by the laws of Republic of South Africa.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Western Province.

12. Contact Information

For questions or concerns about these Terms, please contact us